Farm Merge Valley - Facebook - Social features (visits) – Incident details

Facebook experiencing degraded performance

Facebook - Social features (visits)

Identified
Degraded performance
Started 2 days ago

Affected

Facebook

Degraded performance from 1:45 AM to 12:00 AM

Updates
  • Identified
    Identified

    Facebook is still experiencing a partial outage that's preventing players on Facebook (PC) from visiting other farms. The good news is that this feature still works on mobile devices, and on PC if you use direct links (for example, those shared in the Facebook group). While waiting for a fix on their side, please use the code VISITS to claim some free crates and energy as a token of our appreciation. Thank you for your patience! ❤️

  • Investigating
    Investigating

    We have been informed of an issue preventing players from visiting other players’ farms on Facebook (PC). However, this feature still appears to work on mobile devices, as well as on PC when using direct links shared in the Facebook group.
    This problem is likely caused by a partial outage on Facebook, affecting the API or Messenger. We will continue investigating.