Duration: 16 minutes

Affected Components: Standalone, CrazyGames, Yahoo US, MSN

Jul 17, 08:54:00 GMT+0
Identified - Our servers experienced a temporary outage affecting CrazyGames, Microsoft, Standalone, and Yahoo US. We apologize for the inconvenience and appreciate your patience. The issue is being addressed and should be resolved shortly..

Jul 17, 09:10:00 GMT+0
Resolved - This issue has been resolved..

Duration: 6 days, 14 hours and 59 minutes

Affected Components: Facebook

Jul 6, 23:01:14 GMT+0
Investigating - We are investigating reports that some players are unable to purchase the Jungle Pass. Thank you for your patience and understanding!.

Jul 13, 14:00:00 GMT+0
Resolved - Unfortunately, our team has not yet been able to identify the root cause of the issue that prevented some players from obtaining the Jungle Pass during the previous event. As the event has now ended, we will close this incident. However, our investigation into the underlying bug will continue, and we will keep you informed of any updates through the following bug report: <https://app.betahub.io/projects/pr-5287410136/issues/2210> Thank you for your understanding and continued support!.

Duration: 2 days, 22 hours and 58 minutes

Affected Components: Samsung Gaming Hub

Jul 6, 15:03:55 GMT+0
Identified - We are aware of an issue that has temporarily disabled in-game purchases. We're working on a fix and will resolve it as soon as possible. Thank you for reporting the issue, and we appreciate your patience while we work to restore this feature!.

Jul 9, 14:02:01 GMT+0
Resolved - This issue has been resolved: in-game purchases are once again available. Thank you for your patience!.

Duration: 29 days, 2 hours and 44 minutes

Affected Components: Discord

Jun 18, 12:40:00 GMT+0
Identified - The E005 error was caused by an issue on our side, which was fixed at 12:35 PM UTC. We are still receiving reports from players based in South Korea unable to launch the game, but the remaining issue appears to be related to Discord (a potential bug or regional outage)..

Jun 18, 06:35:00 GMT+0
Investigating - We are investigating an issue preventing players in 🇰🇷 South Korea from launching the game..

Jun 18, 12:35:16 GMT+0
Monitoring - We identified another issue and released a fix for it. We are currently monitoring the results. Thank you for your patience!.

Jun 22, 11:49:41 GMT+0
Identified - We are aware that players located in South Korea are still unable to launch _Farm Merge Valley_ without using a VPN, and we have reached out to Discord for further details. We apologize for the inconvenience and will provide updates as soon as we have more information..

Jun 24, 08:00:48 GMT+0
Identified - The Discord team is continuing to investigate the issue, which seems to be related to their servers and affecting all activities launched in South Korea. Thank you again for your patience!.

Jun 26, 21:15:00 GMT+0
Monitoring - Discord has announced that all Activities are now disabled in Korea while they navigate certain regional complexities. They apologize for the inconvenience and will keep us updated if the situation changes. Thank you for your understanding!.

Jul 17, 09:19:29 GMT+0
Resolved - At this time, game activities remain unavailable in South Korea, and we have not yet received any updates from Discord regarding the restoration of support. We will therefore close this incident, but we will continue to monitor the situation and keep our community informed of any updates regarding the return of game support in South Korea through our Discord server: <https://discord.gg/farm-merge-valley> We sincerely apologize to all of our players in South Korea for this situation, and we share your hope that it will be resolved as quickly as possible. Thank you for your patience, understanding, and continued support. We hope to see you back in the game very soon! --- \----- 현재 한국에서는 게임을 계속 이용할 수 없는 상태이며, 지원 복구와 관련하여 아직 Discord로부터 어떠한 업데이트도 받지 못했습니다. 따라서 이번 안내는 여기서 마무리하지만, 저희는 상황을 계속 모니터링할 예정이며 한국 내 게임 지원 재개와 관련된 모든 업데이트는 저희 Discord 서버(<https://discord.gg/farm-merge-valley%29를를>) 통해 커뮤니티에 지속적으로 알려드리겠습니다. 이번 상황에 대해 한국의 모든 플레이어 여러분께 진심으로 사과드리며, 저희 역시 이 문제가 최대한 빨리 해결되기를 간절히 바라고 있습니다. 여러분의 인내와 양해, 그리고 지속적인 성원에 감사드립니다. 조만간 게임에서 다시 뵙기를 바랍니다!.

Duration: 1 hour and 8 minutes

Affected Components: Discord

Jun 10, 18:45:43 GMT+0
Resolved - This issue has been resolved. Players should now be able to launch Farm Merge Valley again, and the Premium Pass should be enabled for those who previously had it. Have fun! (Discord Status: <https://discordstatus.com/incidents/rtskh59jhdp2>).

Jun 10, 17:37:55 GMT+0
Identified - Discord is currently experiencing a platform-wide outage that is preventing users from launching Activities. Discord Status: <https://discordstatus.com/incidents/rtskh59jhdp2>.

Duration: 2 hours and 3 minutes

Affected Components: Reddit

Jun 4, 13:42:15 GMT+0
Investigating - We are currently investigating an issue that is preventing some players from using their Reddit Gold to purchase Gems or Premium Pass. Thank you for your patience!.

Jun 4, 15:45:21 GMT+0
Resolved - This issue has been resolved..

Duration: 2 days, 3 hours and 55 minutes

Affected Components: MSN

Jun 2, 09:52:03 GMT+0
Investigating - We are currently investigating an issue affecting the purchase of the Premium Pass on MSN..

Jun 2, 18:25:16 GMT+0
Identified - A fix is nearly ready and will be deployed shortly..

Jun 3, 16:03:17 GMT+0
Identified - We attempted to deploy several hotfixes yesterday evening, but unfortunately without success. In the meantime, we have been able to fully disable payments for the Premium Pass as a temporary measure. We are still actively working on a fix, and affected players will have their Premium Pass restored as soon as possible..

Jun 4, 13:40:47 GMT+0
Monitoring - We have implemented a fix, and the Premium Pass should be available again within the next few minutes. Players who have already purchased the Premium Pass but do not currently have access to it should submit a support ticket. We will restore their Premium Pass as quickly as possible. We apologize for the inconvenience and appreciate your patience while we resolve this issue..

Jun 4, 13:46:39 GMT+0
Resolved - This incident has been resolved..

Duration: 20 minutes

Affected Components: Facebook, MSN, Discord

May 22, 10:50:00 GMT+0
Identified - We'll be performing a short server maintenance to roll out a new update on Discord, Facebook, and MSN. **To avoid any caching issues, please leave the game and fully close the app**..

May 22, 10:50:01 GMT+0
Identified - Maintenance is now in progress.

May 22, 11:10:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 14 minutes

Affected Components: Facebook, MSN, Discord

May 21, 11:30:00 GMT+0
Identified - We'll be performing a short server maintenance to roll out a new update on Discord, Facebook, and MSN. **To avoid any caching issues, please leave the game and fully close the app**. You'll be able to jump back in once the patch notes are published. _Note: a new event will begin at 1:00 PM UTC for a limited number of players as part of our soft launch, and will launch globally on June 8._ Players who do not fully close the game may experience caching issues and will need to follow the steps below to resolve them: * PC: <https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser> * iOS: You should uninstall and reinstall the app you use to play Farm Merge Valley. * Android: Go to your phone's settings, open the Apps list, select the app you use to play Farm Merge Valley, and tap Clear Cache..

May 21, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

May 21, 11:44:30 GMT+0
Completed - Maintenance has completed successfully..

Duration: 2 hours and 46 minutes

Affected Components: Reddit

May 18, 18:18:23 GMT+0
Investigating - Reddit is experiencing an issue preventing media and games from displaying properly, and a fix is being prepared. Thank you for your patience! <https://www.redditstatus.com/incidents/rj9mggtc19wf>.

May 18, 21:04:00 GMT+0
Resolved - This issue has been resolved..

Duration: 3 hours and 43 minutes

Affected Components: Discord

May 8, 19:08:00 GMT+0
Identified - Discord is currently experiencing API errors, which is preventing some players from logging into Farm Merge Valley. <https://discordstatus.com/incidents/4hpm4454hxtx>.

May 8, 21:18:42 GMT+0
Monitoring - Discord is still working to stabilize their servers. Players may be unable to log in to the Farm Merge Valley servers until Discord services are fully restored. - <https://discordstatus.com/incidents/4hpm4454hxtx>.

May 8, 22:50:51 GMT+0
Resolved - This issue has been resolved. - <https://discordstatus.com/incidents/4hpm4454hxtx>.

Duration: 5 days, 2 hours and 27 minutes

Affected Components: Reddit

May 7, 12:32:49 GMT+0
Investigating - We are currently investigating an issue that is preventing some players from making in-game purchases..

May 12, 13:12:52 GMT+0
Investigating - Some players are still unable to purchase gems or the Premium Pass in the game. Although we haven't identified any issues on our side, we are continuing to investigate the matter. The issue has been escalated to the Reddit team, who are currently investigating it..

May 12, 15:00:00 GMT+0
Resolved - This issue seems to be resolved, or is still being investigated on Reddit's side.

Duration: 32 minutes

Affected Components: Discord

Apr 29, 14:50:30 GMT+0
Investigating - We are currently investigating reports of potential server issues affecting player login and Premium Pass availability. Some players may experience difficulty signing in or may see issues accessing or purchasing Premium Pass features..

Apr 29, 15:03:39 GMT+0
Identified - The issue has been identified and appears to be caused by a current spike affecting the Discord API. <https://discordstatus.com/>.

Apr 29, 15:22:25 GMT+0
Resolved - The issue appears to be resolved, although the Discord API may still experience intermittent issues due to traffic spikes..

Duration: 1 hour and 52 minutes

Affected Components: Discord

Apr 28, 21:20:58 GMT+0
Resolved - This issue has been resolved..

Apr 28, 19:28:35 GMT+0
Identified - Discord is experiencing a platform outage - <https://discordstatus.com/incidents/mjj0126tzs2r>.

Duration: 6 hours and 41 minutes

Affected Components: Facebook

Apr 21, 09:20:00 GMT+0
Identified - We're investigating an issue preventing players from visiting other farms, which appears to be related to an outage affecting Facebook’s services..

Apr 21, 15:14:24 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 21, 16:01:06 GMT+0
Resolved - This issue has been resolved..

Duration: 5 days, 20 hours and 47 minutes

Affected Components: MSN

Apr 17, 11:58:00 GMT+0
Identified - We're currently looking into an issue where logged-in players experience frequent error pop-ups while playing - <https://app.betahub.io/projects/pr-5287410136/issues/1264>.

Apr 22, 09:51:50 GMT+0
Identified - This issue is also preventing players from making in-game purchases. We are currently in contact with Microsoft and continuing to work on a fix..

Apr 23, 07:51:12 GMT+0
Monitoring - A fix has been implemented and we are currently monitoring the result..

Apr 23, 08:44:39 GMT+0
Resolved - This issue has been resolved. There should no longer be any errors displayed, and payments are now back up and running..

Affected Components: Yahoo Japan

Apr 7, 09:03:42 GMT+0
Resolved - We've identified an issue that caused some players to be disconnected from Yahoo Japan, and it has been immediately resolved..

Duration: 7 days, 18 hours and 14 minutes

Affected Components: Facebook

Apr 2, 17:30:00 GMT+0
Identified - Facebook is experiencing a partial outage that may affect Farm Merge Valley, preventing some players from watching ads or visiting other farms. Meta is actively looking to resolve it as quickly as possible..

Apr 10, 11:43:51 GMT+0
Resolved - This incident seems to be resolved..

Duration: 14 days, 21 hours and 51 minutes

Affected Components: Reddit

Apr 6, 19:00:54 GMT+0
Identified - Reddit is currently experiencing a major outage - <https://www.redditstatus.com/incidents/qpwpll5pmvkz>.

Apr 6, 20:11:33 GMT+0
Identified - The outage affecting the Reddit website has been resolved; however, Devvit may still be experiencing issues that could impact Farm Merge Valley..

Apr 2, 13:55:00 GMT+0
Identified - Reddit platform is currently experiencing performance issues, including slower server response and occasional app delays, which might impact Farm Merge Valley..

Apr 7, 20:24:13 GMT+0
Identified - Reddit is again experiencing a major outage affecting all games, but they're implementing a fix. <https://www.redditstatus.com/incidents/3g8rl4wh1vy3>.

Apr 7, 21:06:00 GMT+0
Identified - The outage has been resolved, but the Reddit team is still working on a fix for an issue that is causing slowdowns and/or errors related to the games..

Apr 17, 11:45:32 GMT+0
Resolved - This issue seems to be resolved..

Duration: 32 minutes

Affected Components: Discord

Mar 28, 21:20:00 GMT+0
Identified - Discord platform is currently experiencing an outage that is impacting its API, preventing players from logging into games: <https://discordstatus.com/incidents/jt67pjfbbs3q>.

Mar 28, 21:52:14 GMT+0
Resolved - This incident has been resolved..

Duration: 4 days, 3 hours and 20 minutes

Affected Components: Facebook

Mar 30, 15:00:00 GMT+0
Identified - We are still investigating the issue and have reached out to Meta to help resolve it. We truly appreciate your patience as we work hard to fix it as quickly as possible!.

Mar 28, 22:28:42 GMT+0
Identified - Facebook is still experiencing a partial outage that's preventing players on Facebook (PC) from visiting other farms. The good news is that this feature still works on mobile devices, and on PC if you use direct links (for example, those shared in the Facebook group). While waiting for a fix, please use the code **VISITS** to claim some free crates and energy as a token of our appreciation. Thank you for your patience! ❤️.

Mar 28, 01:45:00 GMT+0
Investigating - We have been informed of an issue preventing players from visiting other players’ farms on Facebook (PC). However, this feature still appears to work on mobile devices, as well as on PC when using direct links shared in the Facebook group. This problem is likely caused by a partial outage on Facebook, affecting the API or Messenger. We will continue investigating..

Apr 1, 05:05:00 GMT+0
Resolved - This incident has been resolved. As a thank-you, you can use the code TRAIN and start delivering crates to your friends right away! Note: the code is valid until April 9 and is available for Facebook players only. Thank you again for your patience!.

Apr 1, 05:00:00 GMT+0
Monitoring - It seems that Meta managed to resolve the issue around 5:00 AM UTC this morning. Players should once again be able to visit farms on Facebook PC. We'll continue monitoring..

Duration: 3 hours and 17 minutes

Affected Components: Discord

Mar 25, 19:31:34 GMT+0
Identified - Discord is experiencing an outage affecting all games - <https://discordstatus.com/incidents/9sng5r2j71sq>.

Mar 25, 22:20:40 GMT+0
Monitoring - The server issues on Discord appear to be resolved. We are continuing to monitor the situation. Discord status: <https://discordstatus.com/incidents/9sng5r2j71sq>.

Mar 25, 22:48:18 GMT+0
Resolved - This incident has been resolved..

Duration: 5 hours and 9 minutes

Affected Components: Reddit

Mar 19, 21:40:00 GMT+0
Monitoring - Issue appears to have been resolved as of 9:40 PM UTC, though Reddit is still in the process of recovering, and users may still experience issues. Thank you for your understanding!.

Mar 20, 00:25:00 GMT+0
Resolved - This issue has been resolved..

Mar 19, 19:16:07 GMT+0
Identified - Reddit is experiencing a global outage. Thank you for your patience!.

Duration: 35 minutes

Affected Components: Reddit

Mar 18, 17:15:00 GMT+0
Resolved - This issue has been resolved. Payments are available again on PC & Mobile..

Mar 18, 16:40:04 GMT+0
Investigating - Payments are currently unavailable on Reddit..

Duration: 19 minutes

Affected Components: Discord

Mar 12, 20:47:24 GMT+0
Investigating - We are currently investigating server issues. Thank you for your patience!.

Mar 12, 20:53:39 GMT+0
Identified - The issue has been identified. Discord is experiencing an outage and working on a fix: <https://discordstatus.com/incidents/dsv750sj44fn>.

Mar 12, 21:06:35 GMT+0
Resolved - Discord API recovered. Farm Merge Valley is back and stable!.

Duration: 30 minutes

Affected Components: Discord

Mar 12, 16:42:33 GMT+0
Investigating - We are currently investigating login issues on Discord. Thank you for your patience!.

Mar 12, 17:01:25 GMT+0
Monitoring - After investigation, we've determined that these login issues are caused by caching problems on Discord. Players can resolve this by following the steps below: 1. **For PC users:** Close the Discord process using Task Manager. 2. Follow this tutorial to clear Discord’s cache files on desktop and mobile: <https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/> We're sorry for the trouble and really appreciate your patience and understanding!.

Mar 12, 17:12:23 GMT+0
Resolved - Resolved. It is not a server issue, but a problem related to Discord's cache. Affected users should clear Discord's cache files to resolve this issue.

Duration: 5 days, 21 hours and 18 minutes

Affected Components: Yahoo US

Mar 11, 12:00:00 GMT+0
Identified - A potential fix is being tested..

Mar 6, 16:00:00 GMT+0
Investigating - We are currently investigating an issue that prevents some players from accepting the platform Terms of Service, which blocks their access to the game..

Mar 12, 13:18:15 GMT+0
Resolved - The fix has been deployed, and the issue has now been resolved. Thank you for your patience! If you are still appearing as a guest while logged in, we recommend logging out and then logging back in. We appreciate your understanding!.