Farm Merge Valley - Notice history

Unfortunately, our team has not yet been able to identify the root cause of the issue that prevented some players from obtaining the Jungle Pass during the previous event. As the event has now ended, we will close this incident. However, our investigation into the underlying bug will continue, and we will keep you informed of any updates through the following bug report: https://app.betahub.io/projects/pr-5287410136/issues/2210 Thank you for your understanding and continued support!

At this time, game activities remain unavailable in South Korea, and we have not yet received any updates from Discord regarding the restoration of support. We will therefore close this incident, but we will continue to monitor the situation and keep our community informed of any updates regarding the return of game support in South Korea through our Discord server: https://discord.gg/farm-merge-valley

We sincerely apologize to all of our players in South Korea for this situation, and we share your hope that it will be resolved as quickly as possible. Thank you for your patience, understanding, and continued support. We hope to see you back in the game very soon!

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현재 한국에서는 게임을 계속 이용할 수 없는 상태이며, 지원 복구와 관련하여 아직 Discord로부터 어떠한 업데이트도 받지 못했습니다.

따라서 이번 안내는 여기서 마무리하지만, 저희는 상황을 계속 모니터링할 예정이며 한국 내 게임 지원 재개와 관련된 모든 업데이트는 저희 Discord 서버(https://discord.gg/farm-merge-valley)를를) 통해 커뮤니티에 지속적으로 알려드리겠습니다.

이번 상황에 대해 한국의 모든 플레이어 여러분께 진심으로 사과드리며, 저희 역시 이 문제가 최대한 빨리 해결되기를 간절히 바라고 있습니다. 여러분의 인내와 양해, 그리고 지속적인 성원에 감사드립니다. 조만간 게임에서 다시 뵙기를 바랍니다!

Discord has announced that all Activities are now disabled in Korea while they navigate certain regional complexities. They apologize for the inconvenience and will keep us updated if the situation changes. Thank you for your understanding!

The Discord team is continuing to investigate the issue, which seems to be related to their servers and affecting all activities launched in South Korea. Thank you again for your patience!

We are aware that players located in South Korea are still unable to launch Farm Merge Valley without using a VPN, and we have reached out to Discord for further details. We apologize for the inconvenience and will provide updates as soon as we have more information.

The E005 error was caused by an issue on our side, which was fixed at 12:35 PM UTC. We are still receiving reports from players based in South Korea unable to launch the game, but the remaining issue appears to be related to Discord (a potential bug or regional outage).

We identified another issue and released a fix for it. We are currently monitoring the results. Thank you for your patience!

This issue has been resolved. Players should now be able to launch Farm Merge Valley again, and the Premium Pass should be enabled for those who previously had it. Have fun!

(Discord Status: https://discordstatus.com/incidents/rtskh59jhdp2)